Terms & Condition

Shipping Information

Orders are prepared within 1–2 business days after payment is confirmed.

Shipping times vary depending on destination and courier. Once your order has been dispatched, you will receive a confirmation email with tracking details.

Please ensure your shipping address is complete and accurate. We are unable to redirect or resend orders once they have been shipped.

Order Status

A confirmation email will be sent once your order is placed.

When your order ships, you will receive a second email with tracking information. Delivery timelines are provided by the courier and may vary.

For any questions regarding your order, please contact us using the details provided on our website.

Return Policy

All sales are final.

Due to the nature of fragrance, we do not accept returns or exchanges for change of mind or personal preference.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with proof of purchase and an unedited unboxing video. Each case will be reviewed individually.

Frequently asked questions

Our fragrances are not defined by gender. They are made for feeling, memory, and atmosphere. Each scent becomes personal.

Our perfumes typically last around 5-8 hours on the skin. Hair and Body Mists are lighter by nature, lasting approximately around 2-4 hours on the skin and hair.
Room and Linen Sprays remain present in fabric for up to 8 hours. Longevity may vary depending on skin chemistry, space, and environment.

Apply directly to clean skin on pulse points such as the wrists, neck, or behind the ears. Let the scent settle naturally. Time and warmth will shape the scent.

At the moment, we do not offer individual samples. Each fragrance is meant to be experienced fully and chosen with intention.

Returns or exchanges are only available if the product arrives damaged or incorrect.
If this happens, please contact us within 48 hours of delivery with your order number, clear photos, and an unboxing video as proof.
You may reach us via email at support@scentsofpluto.com or through WhatsApp at +62 856 9317 6833. We will review the case and assist you with care and attention.

Orders are processed within 1–3 business days after payment is confirmed. You will receive a shipping confirmation email with tracking details once your order is on its way.

We currently ship within selected regions. Available shipping destinations will appear at checkout. If you are unsure, feel free to reach out before ordering.